Contact Us
Do you need more information or have a question? Please fill out the below form or contact us at 1-877-600-5472 (TTY/TDD: 711).
Your inquiry will be reviewed. A Trillium Community Health Plan representative may contact you regarding your inquiry. If you have an urgent medical situation please contact your doctor. If you have a life threatening emergency, please contact 911.
| By Telephone | By Mail |
|---|---|
Lane/Linn/Douglas: 1-541-485-2155 | Trillium Community Health Plan P.O. Box 11740 Eugene, OR 97440-3940 |
Trillium Member Services is available from 8 a.m. to 5 pm, Monday through Friday, excepting certain observed holidays. Please see the below schedule of our 2024 office closures.
Trillium Member Services will be closed on the following days in observance of holidays.
2025 Holiday Schedule
- New Year’s Day - Wednesday, January 1, 2025
- Martin Luther King Jr.’s Birthday - Monday, January 20, 2025
- Memorial Day - Monday, May 26, 2025
- Juneteenth - Thursday, June 19, 2025
- Independence Day - Friday, July 4, 2025
- Labor Day - Monday, September 1, 2025
- Veteran's Day - Tuesday, November 11, 2025
- Thanksgiving Day - Thursday, November 27, 2025
- Day After Thanksgiving - Friday, November 28, 2025
- Christmas Eve - Wednesday, December 24, 2025
- Christmas Day - Thursday, December 25, 2025
- New Year’s Eve (1/2 Day) - Wednesday, December 31, 2025
Debi Farr, Manager, Community Relations
Trillium Community Health Plan
541-799-3119
Confidential Complaint Hotline:
1-877-367-1332 | 1-541-338-2936
Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium. A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director, staff person, subcontractor or participating provider may take any action against any participating provider, vendor, staff person or patient (including a patient's representatives or caregivers) for using the hotline or filing a complaint by other means.