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Flexible Services

Flexible services are items and services that can help improve your health. Flexible services are not benefits covered by the Oregon Health Plan. They are voluntary items and services provided by Trillium.

Examples might be:

  • Access to a warm pool to swim to help with your arthritis and improve your movement
  • A place to stay for a while to heal and get stronger after surgery when you do not have a home to return to
  • A tablet to use to virtually join groups that your counselor or provider has recommended 

Recently we have received a very high volume of requests for flexible services. To make sure we can process your requests as quickly as possible, we are pausing new applications for flexible services on June 27, 2026.

  • If you have submitted a flexible services request before June 27, 2026, it will be processed.
  • You can continue to submit requests for Health-Related Social Needs (HRSN) services, including rental assistance. For more information and to find out if you may qualify, visit our HRSN webpage for members.

We will post information on this webpage when we start accepting new requests for flexible services.

Thank you for your patience!